Website Care
Website maintenance and hosting for Kent and London businesses.
Hosting, uptime monitoring, security patches, backups and a set number of small changes every month. We keep your site fast, online and current so you never have to think about it.
Month to month, and your site stays yours either way.
The basics
Doing it yourself, or having it handled.
Hosting and uptime
Doing it yourself
You'd need to set it up and monitor it yourself.
With Care
Handled, monitored for you.
Security patches
Doing it yourself
Easy to forget, and a site nobody checks slowly gets slower and less secure.
With Care
Applied as part of Care.
Backups
Doing it yourself
Only if you remember to set them up.
With Care
Taken regularly, stored off-site.
A small change (price, photo, hours)
Doing it yourself
Email whoever built it and wait, or learn to do it yourself.
With Care
Send it over. A real person makes the change.
What it's for
One less thing on your list.
You didn't start your business to think about hosting, security patches or whether your backups are working. Care means you never have to. We keep the site fast, online and up to date, and when you want something changed you email a person who replies.
What's included in Website Care
Hosting and SSL
Your site stays online and secure, with the padlock browsers now demand. Nothing for you to set up, nothing to renew.
Uptime monitoring
If your site goes down we know before your customers do, and we're already fixing it.
Security and platform updates
Kept current so nothing goes stale and nobody exploits it. This is the one that quietly protects everything else.
Off-site backups
A copy of your whole site, taken regularly and stored somewhere else. If the worst happens, you lose a day, not a business.
Performance and speed checks
Sites slow down over time. We check yours and keep it quick, because a slow site loses customers and loses ranking.
Monthly content changes
A price, a photo, your opening hours, a new phone number. Email it over and it's done. No learning anything, no waiting weeks.
A real person to email
You email us, we reply. No ticket number, no call centre, no chatbot pretending to help.
Response within one working day
You'll hear back the next working day at the latest, usually sooner. Nothing sits unanswered.
Two levels
Care, or Care Plus if your site does more.
Website Care
For a straightforward site. Hosting, monitoring, security, backups and your monthly changes handled. Everything above, for a site that doesn't have moving parts.
Best for
A site that shows what you do and takes enquiries, with nothing else moving.
Website Care Plus
For a site with a CMS or a booking system built in. Everything in Care, plus looking after those systems: fixing anything that stops working, changing settings as your business changes, sorting out confirmation emails that aren't arriving, and helping when you're stuck in the editor. More moving parts, more to look after.
Best for
A site where customers book, or where you edit your own content, and there's more that can go wrong.
Being clear
What counts as a small change.
Updating a price, swapping a photo, changing your hours, correcting a typo, adding a new phone number. Send them over and we'll do them.
New pages, a redesign, new features or written content are quoted separately before anything starts, so you'll never get an invoice for something you thought was included.
How to get it
Start it when your site goes live, or later.
Starts when your site goes live, or later if you'd rather sort things yourself for a while. Month to month, and your site files are always yours to take elsewhere.
Questions
Straight answers
Only if you want it. Your site is yours and it works without us. Care is for people who'd rather not think about hosting, updates and backups, and plenty of clients handle it themselves instead.
See your site before you pay a penny.
Serving businesses across Kent and London — see the towns we cover.