Privacy Policy

Last updated: September 19, 2026. US site.

Who we are

Eight Two Digital is a trading name of Eight Two Studio Ltd, company number 13902739, registered office 9 Limelight Lane, Sittingbourne, ME10 1FU, United Kingdom.

Eight Two Digital provides websites, local marketing systems, Google reviews support, Local SEO and related services to service businesses in the United States through this US site: https://eighttwodigital.com/us.

You can contact us at hello@eighttwodigital.com or call +1 (704) 459-2542.

Information we collect

We collect information you choose to provide to us, including:

• your name
• business name
• email address
• phone number
• website URL
• service interest
• message or inquiry details
• booking details
• SMS consent status, where you choose to opt in

We may also collect standard website and technical information, such as pages visited, device information, browser information, IP address, approximate location, referral source and the date and time of your visit, where those tools are active.

How we collect information

We may collect information when you:

• submit the US contact form
• book a call
• call us
• ask us to send you information
• agree to receive text messages from us
• become a client or prospective client
• interact with our website, emails or services

Contact forms, booking and CRM

Our US contact form and related lead management may be processed through HighLevel / LeadConnector on our behalf. This allows us to receive your inquiry, create or update a contact record, respond to you, manage follow-up and keep a record of your consent preferences.

Submitting a form, booking a call or providing your phone number does not by itself mean you have agreed to receive text messages. SMS consent is collected separately.

How we use your information

We use your information to:

• respond to your inquiry
• book and manage calls
• send information you requested
• provide quotes, recommendations or service details
• manage sales and client follow-up
• deliver services you buy from us
• keep business records
• improve our website and services
• protect our website, systems and business
• comply with legal, regulatory or carrier requirements

SMS and mobile information

Providing a phone number does not by itself constitute consent to receive SMS messages from Eight Two Digital.

Where SMS consent is offered, it is optional and collected through a separate unchecked checkbox, booking consent, or a clear verbal/requested opt-in. We may send non-marketing text messages only where you have opted in or clearly asked us to send information by text.

SMS messages may include:

• replies to your inquiry
• appointment confirmations or reminders
• links or details you requested
• service-related follow-up

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help.

In practice, message frequency is occasional and depends on your inquiry, appointment or service-related follow-up. You can reply STOP to opt out at any time and HELP for assistance. You can also contact us at hello@eighttwodigital.com.

Opting out of SMS does not stop us from responding to you by email or phone where appropriate.

We may retain a record of SMS consent, including when and how it was given, as evidence of that consent.

We do not share, sell, rent, or provide your mobile phone number, SMS opt-in data, or messaging consent data to third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Who we share information with

We may share information with trusted service providers who help us operate our website, manage inquiries, host systems, process forms, manage bookings, send communications, provide CRM functionality, or deliver our services.

These providers may include:

• website hosting and infrastructure providers
• HighLevel / LeadConnector for forms, CRM, bookings, calls, SMS and follow-up
• email and communication providers
• analytics providers, if analytics are active
• payment providers, if payment processing is used
• professional advisers, where needed

These providers process information on our behalf or as necessary to provide their service. We do not sell your personal information.

We may also disclose information if required by law, to protect our rights, to prevent fraud or misuse, or in connection with a business transfer.

Cookies and similar technologies

This US site uses essential or functional cookies and browser storage needed to run the site, remember preferences and support forms and bookings. We also use Google Analytics 4 to understand how visitors use the site and improve the website. Where consent is required, analytics cookies are only used after consent is given through the cookie banner. We do not currently use advertising cookies on this US site.

See our Cookie Policy for more details.

International processing

Eight Two Digital is operated by Eight Two Studio Ltd, a company registered in the United Kingdom. Information collected through this US site may be processed and stored in the United Kingdom, the United States, or other countries where our service providers operate.

Where appropriate, we use reasonable safeguards with service providers and only use information for the purposes described in this policy.

Data retention

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, managing business records, providing services, complying with legal obligations, resolving disputes and keeping evidence of consent where needed.

Security

We use reasonable technical and organizational measures to protect the information we hold. No website, email system or online service can be guaranteed to be completely secure, but we take reasonable steps to protect personal information from unauthorized access, loss or misuse.

Your privacy rights

Depending on where you live, you may have rights to:

• access the personal information we hold about you
• correct inaccurate information
• ask us to delete information
• object to or restrict certain processing
• ask for a copy of your information
• withdraw consent where processing is based on consent

To make a request, contact hello@eighttwodigital.com.

We may need to verify your identity before responding. Some information may need to be retained where required by law, for business records, for security, or to evidence consent.

Children's privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Links to other websites

This site may link to third-party websites or services. We are not responsible for the privacy practices, content or policies of those third parties.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

If you have questions about this Privacy Policy or how we handle information, contact:

Eight Two Digital
A trading name of Eight Two Studio Ltd
9 Limelight Lane
Sittingbourne
ME10 1FU
United Kingdom

Email: hello@eighttwodigital.com
Phone: +1 (704) 459-2542