Appear across more of the area you actually cover.
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Google GrowthGoogle Growth that helps more local customers choose you.
We manage your Google Business Profile, reviews, Maps visibility and local listings together, so more of the people searching nearby find the business, trust what they see and get in touch.
Nothing goes public without your approval.
Your profile stays yours, and you see everything before it publishes.
Be the business people pick when they search nearby.
When someone searches for what you do near where they are, Google shows a small handful of businesses with their rating, their photos, their hours and a call button. Your Business Profile shapes how the business appears in that moment and can influence whether Google considers it relevant to the search.
Accurate services, real photos and current information.
Steady, genuine reviews and a reply to every one.
Make it easy to call, get directions or visit the website straight from the profile.
What we manage
Your whole Google presence, handled together.
Ongoing work on the profile, the reviews and the listings around them. Select any item to see what it means in practice.
Business Profile managementCategories, services, information, attributes and photos.+
Keep categories, services, business information, attributes, photos and profile details accurate and complete. Most profiles have gaps that were never filled in properly.
Google PostsRegular updates, offers and news published to the profile.+
Regular updates, offers and news published to the profile, so it looks like a business that is active rather than one that set the profile up years ago.
Reviews and responsesAsk genuine customers, monitor what comes in, draft replies.+
Requests go to genuine customers at the point the work is finished, and replies are drafted for your approval. Nothing is bought, incentivised or filtered.
Listings and consistencyThe same details across the listings that matter.+
Keep the business name, address, phone and other key details consistent across relevant listings, so the same information appears wherever people find you.
Maps visibility trackingVisibility measured across a grid of your area, not a single number.+
Measured across a grid of the area you serve rather than as a single position, and re-run each month so movement is comparable.
Competitor trackingHow the business compares with the ones customers are seeing.+
See how the business compares with the local competitors appearing alongside it, so you know what you are up against rather than guessing.
Monthly reportingWhat changed, what we did and what we are focusing on next.+
One report a month, measured against the baseline recorded before anything was changed.
Three things influence who Google shows.
Google weighs relevance, distance and prominence when it decides which local businesses to show. Two of the three are things we can work on directly. We are straight with you about the one that is not.
Relevance
We work on thisWhether your profile matches what was searched
Categories, services, description and attributes are how Google understands what the business does. This is the most controllable of the three, and often one of the first places we can improve.
Primary categoryThe most accurate specific category, checked against competitors
SecondaryOnly the ones that genuinely apply
Distance
Mostly fixedHow close you are to the person searching
You cannot move the business, and nobody can rank you everywhere. What we can do is make sure the service area, address and pin are set correctly, and be honest with you about where you can realistically compete.
HonestAnyone promising visibility everywhere is guessing
Prominence
We build this over timeHow well known and well regarded the business is
Reviews, activity, photos, consistent listings and the business being referenced in the places Google reads. This is the slow one, and it is the reason the service is ongoing rather than a one-off fix.
ReviewsRating, volume and recency can all contribute to how established the business appears
Google publishes these three factors. How they are weighted is not something anyone outside Google knows.
Maps visibility
See where you show up, street by street.
Where you appear in Maps changes across an area. You might be the first result a street away and invisible three miles out, so a single ranking number tells you almost nothing.
We track visibility across a grid of the area you serve and report the whole picture each month, including the parts that have not moved yet.
Strong
Moderate
Weak
Not showing
Illustrative example of how a grid is reported. We never guarantee rankings, and we show you what moved rather than one flattering number.
Turn happy customers into reviews people read.
Reviews are one of the clearest parts of your Google presence you can actively build over time, and one that many businesses struggle to keep consistent. We make asking consistent and answering straightforward, using real customers, real work and genuine experiences.
Ask at the right time
A review request goes out when the experience is still fresh.
Follow up once
A simple reminder if they have not responded.
Keep track
New reviews are monitored so nothing gets missed.
Reply properly
We draft a response for your approval before anything is published.
You approve anything that goes public.
We manage the profile, but it is your business and your name on it. Every public action is drafted, shown to you and published only once you are happy with it.
Review replies
Drafted, never auto-posted
Every reply is written for that customer and approved by you before it appears.
Profile changes
Explained before they happen
Category and service changes come with the reasoning, so you always know what changed and why.
Your account
Stays yours
We work through access you grant and can remove at any time. The profile belongs to the business, not to us.
Reporting
One clear report every month.
You see how the profile is performing, where you are showing in Maps, what reviews came in, what we did and what we are working on next.
We record a baseline before changing anything, then report against it each month.
monthly reportIllustrative
YB
Your BusinessGoogle Growth · month 3
Maps visibilityGrid across the area you servecompared with baseline
Profile views and actionsCalls, directions and website clicksmonth on month
ReviewsNew reviews and the replies we draftedlisted in full
Posts and photosWhat was published to the profilewith dates
CompetitorsHow the local picture looks around youside by side
Work completedEverything done on the profile this monthitemised
Next prioritiesWhere the effort goes next monthand why
Google Growth and Local SEO work well together.
Google Growth is profile-led and covers Maps, reviews and your Business Profile. Local SEO is website-led and builds your organic search visibility. They work independently or together, depending on where the biggest opportunity is.
Google Growth does not need access to your website, which makes it the easier place to start if the site is not yours to change.
This page
Google Growth
- Google Business Profile
- Maps visibility
- Reviews and responses
- Google Posts
- Citations and listings
- No website access needed
Separate service
Local SEO
- Organic search visibility
- Service pages
- Location pages
- Technical SEO
- Content and internal linking
Start with a focused three-month plan.
The first month is the heavy lifting on the profile itself. After that it settles into ongoing management, reviews and steady improvement.
Three months is the minimum because a corrected profile needs time to be read again, and reviews and prominence do not build in weeks.
The exact work depends on the state of the profile when we start. After the initial period, you can continue if it makes sense for the business.
Why Eight Two Digital
Managed properly. Reported honestly.
More than 11 years' experience
More than eleven years across websites, apps, digital products and digital marketing.
No shortcuts on reviews
Real customers, genuine experiences, nothing bought and nothing filtered.
Questions
Straight answers.
Can't see yours? Give us a ring. We answer the phone and we'll tell you honestly.
Call 07949 620564No. This is the one service that works without touching your website, which makes it the easier place to start if the site is not yours to change or is being rebuilt. If the site itself is the thing holding you back, web design is the better place to begin.
We do the work. Posts, review requests, replies, profile updates and listings are all handled by us. You approve anything that goes public before it publishes.
You do, always. We work through access you grant and can remove at any time. The profile belongs to the business, not to us, and nothing about that changes if you stop working with us.
We'll help you claim and verify it first. Verification is Google's process, not ours, and it can take a little time or need a postcard or video check, but we'll guide you through it.
Profile accuracy and completeness can shift things within weeks. Reviews and prominence build over months. We record a baseline before changing anything so you can see what actually moves rather than guessing.
No. Distance matters and cannot be changed, competition matters, and relevance and prominence take time. Google controls the results and they change depending on where the person searching is standing. We track visibility across a grid of your area and report what actually moves.
Requests go only to genuine customers. Nothing is bought, nothing is incentivised and we never filter or gate who gets asked. New reviews are monitored and we draft a response for your approval. Negative reviews get answered professionally rather than hidden, and only Google can remove a review that breaks its own rules.
It depends on the state of the Business Profile now, how much review activity there is, how competitive your area is and how much needs managing month to month. We look at the current Google presence first, tell you what we would actually do and agree the scope before work starts. You will have a number before you commit to anything.
Google Growth is profile-led: your Business Profile, Maps, reviews and posts. Local SEO is website-led: service pages, location pages, technical and on-page work. Different places, different work, and you can take either or both.
Get in touch
Ready to be the business people choose?
Tell us where the business is now and the areas you want more work from. We'll take a look at your Google presence and tell you where we'd start.
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